For preschools that opt for printed order flyers, SchoolPix supplies one order flyer per child to the school to be handed out to families. 

However, we also supply a list containing each child’s unique ordering information to the preschool so this information can be provided to separated parents when appropriate.

Do separated families require separate codes? 

The unique codes are specific to the child and are not parent/guardian specific. 

Each parent/guardian will be required to create an online account of their own when they first visit the SchoolPix ordering portal. 

Multiple parent/guardian accounts can be linked to a child’s unique ID for this reason. 

How do preschools handle distributing orders to separated families? 

Parents and guardians set their nominated delivery address when ordering, so preschools don’t need to worry about distributing orders. 

If multiple orders are placed by separated families, then each order will be delivered directly to the account holder’s nominated address. 

Will family and/or order information be shared? 

SchoolPix takes the privacy and security of personal information very seriously. Each online account and profile is unique and private unless the account holder themselves chooses to share this information with others. 

Our customer care team will only ever discuss an order with the account holder, and each account holder must verify their personal details.

If families have any questions or wish to confirm any details prior to ordering online for their children, they can contact our friendly customer care team, who will be able to assist or redirect their query as necessary.