When booking preschool photography with us, you will follow a few simple steps to ensure everything runs smoothly. Here’s what to expect:
- Scheduling: Your Account Manager will work with you to choose dates and days that fit your schedule.
- Account Check: Approximately 8 weeks before the first session, your Account Manager will send an Account Check for you to complete, verifying that all the information we have is accurate.
- Data Request: Our School Care team will request your children’s and staff names, plus group info, to prepare for photo day around 6 weeks before your first session.
- Order Flyers: Around 4 weeks before photography, we will hand-deliver personalised “How to Order Flyers” for each child (with posters to display to promote the upcoming photography day).
- Final Confirmation Call: A few days before photography, one of our photography team members will call you to review and confirm all details.
- Newsletter Graphic: Once the photos are ready to view online, your Account Manager will send a graphic for you to share with families.
- All orders are sent directly to the families’ nominated address. The only things that will be delivered to your centre are any school record products and staff photos.
These touchpoints ensure you receive clear, timely communication every step of the way, making the process as easy as possible.